We live in a world of bubbles. The Dot.com Bubble. The Housing Market Bubble. The Banking Bubble. Now, as I spend more and more of my time in the various social media spheres, I can't help but wonder if there isn't also perhaps a Social Media Bubble, rapidly expanding, thus moving every minute closer and closer to bursting.
Here's how I see it: A blogger reads other bloggers blogs and comments on them. Then, each blogger adds her favorite bloggers to her Google or whatever RSS feed reader she chooses. She follows the same people on Twitter, friends them on Friendfeed and Facebook, Stumblesupon and Diggs them and then adds a link from her own blog to theirs. They, in return, follow, friend, comment and link back.
I see the same names pop up on mailing lists, Pitch Engine and HARO -- two sources where writers, journalists, PR Pros and regular people go to ask for publicity or sources for their stories. Which means, reporters send out queries on HARO which are then picked up by the public relations people from Pitch Engine who then write articles for the blogs that are then fed and followed by Technorati, Digg, Stumbleupon, Squidoo, Ning, Twine, Icerocket and that only brushes the surface of social media outlets out there.
There's no tangible product here, so how does anyone actually make money from this.
Ok, there are eyes and clicks. How many people view your page and eventually click on your links. That counts for something. In fact, every site has a method of counting and measuring. Feedburner and other such feeds are perhaps the biggest yardstick for knowing how important your blog has become.
Then your feed serves up articles about How To Gain More Followers, How To Be A Better Twitterer and How To Optimize Your Subscribers. The posts on my own blog that recieve the most traffic -- of course, I'm counting too -- are the ones that focus on blogging, twittering and any any number of other subjects related to Social Media Success. So the circle goes around, feeding itself.
But how much can a click really mean? What is the product being sold? Who is buying? And how many articles can one really read about how to drive traffic to your site and who are the best people to follow? Maybe we should all just pack it in and go do something real and solid, something worthwhile like teaching orphans or rebuilding communities devastated by earthquakes.
Or maybe, just maybe, this online world works because people interlink. People subscribe to HARO because they have direct access to reporters. Every day, I recieve upwards of 100 queries. At least two per day pertain to me. That one AOL article brought more than 20,000 hits in five hours. And HARO costs me nothing to join, so really, why not? When fifty thousand people say why not, you have a solid audience, one that will click on links and buy from your advertisers.
Even better, we are building real community here. We go from being the faceless consumer to having names. I recently ran a contest with a Whimsy and Spice sampler box of cookies and cake as a give-away. Since only four people entered, I decided it only made sense to send a box of goodies to each of the entrants. Thus, Whimsy and Spice has four more sales. I have four happy readers who are very likely to buy from Whimsy and Spice again. These four happy readers -- Jessica, Shannalee, Jennifer and Jodi -- will soon be featured on my website, including their blogs, and will most likely return to read my blog. Jenna, the owner of Whimsy and Spice, of course, understood whyI wasn't able to put in my order until Noah felt better, because she has a family too and knows how life slows down when someone is sick. She wished Noah a fast recovery and also offered me a price break on shipping.
We reciprocate, not just because we have to supply a product for a price, but because reciprocity and generosity have a value. Kristi Colvin recently wrote a a must read article on Twitter and the Law of Reciprocity. "We must genuinely like people to benefit from social media," she says."Because if you like someone, your intention is naturally more reciprocal and less self-serving."
So which is it? Have we created something unique, something that will transcend past business models or are we inevitably headed for the Next Big Pop?
You tell me.
To me the tangible product bloggers can provide is wisdom. We can research all the options, gather the opinions of many, locate the reviews, compare the available sourses and prices, and then summarize what we have learned.
In doing this we offer our readers the one thing they can not buy more of: their time.
The missing element that would make blogging self-supporting is the appreciation of the value of saving our readers TIME.
Instead of complaining about blogs which provide HONEST opinions and ethically offer products, they would welcome our sharing what we have researched with them.
I've been surveying bloggers and asking what they are doing about monetizing. You can participate in the survey and view the results at the link in this comment.
Posted by: Internet Strategist | April 10, 2009 at 08:42 PM
Veeser is following me on Twitter.
Posted by: Lisa | April 24, 2009 at 01:53 AM
Interesting take on this whole information age phenomenon. I think the blogosphere and social media offer content. Sometimes informational, sometimes entertaining - just the way old media like TV stations, newspapers, etc. offer content. It is this content (or information) that requires people's attention (the eyeballs and clicks you mention).
The business model is the same - provide content for advertisers to use to attract customers. Its just that it's not only the old media giants who offer the content. Now, anybody can and that is the true power of the information age.
Posted by: Brian | February 01, 2010 at 11:25 PM
That anyone can do it is perhaps part of the problem (if there is a problem.) At some point, there is bound to be a saturation point, no?
Look at how travel blogging, for example, has bloomed and then overgrown in the past year alone. True, anyone can do it, but only a small percentage will do it well. And an even smaller percentage will be paid or get attention. There's simply not enough to go around for everyone.
That said, I, of course, will continue on Twitter, FB, blogging and all the other social media outlets because I enjoy it and it works for me.
Posted by: Leigh Shulman | February 03, 2010 at 06:36 PM